In the garage services sector, customer satisfaction is the key to business success and profitability. While the focus often revolves around providing efficient repairs and maintenance, spare car keys are often overlooked as a valuable source of income and a vital service for increasing footfall to the forecourt.
The UK’s electric vehicle (EV) market is rapidly growing, accounting for approximately 17 per cent of all cars sold in the UK in 2022, a figure which is forecast to rise to 80 per cent by the end of the decade as the ban on the sale of petrol and diesel vehicles draws nearer. While the focus on EVs is often given to their reliance on battery power instead of conventional fuels, it is vital that garages and vehicle dealerships don’t overlook the wider implications, including the supply of replacement car keys.